Authentication & Security

Manage user access and authentication policies for Equinix products.

Administration & Users

Manage and analyze user accounts and activities on ECP products.

• Users:
  Create and manage ECP user accounts
• Permissions:
  Grant and revoke specific permissions to users.
• Reports:
  Compile and generate reports on Equinix service usage.

Orders & Ticketing

Create and manage Orders and Tickets through the Equinix Customer Portal.

• Order History:
  Administer IBX SmartView alerts.
• Equinix Services:
  Create and manage common service orders like Cross Connects, Smart Hands, and Shipments.
• Security Access:
  Grant and revoke user access to IBX facilities.

Asset Management

Manage and track your physical assets and IBX SmartView sensor equipment.

• Customer Portal Assets:
  Work with Install Base Asset inventories
• IBX SmartView Assets:
  Administer IBX Smartview Assets

Interconnection

Connect to our highly reliable, secure & network rich fabric instantaneously.

• Buyer APIs:
  Work with metros, connections, assets, and Buyer Service Profiles.
• Seller APIs:
  Work with metros, connections, assets, and Seller Service Profiles.
• Network Edge APIs:
  Create and manage virtual connections and devices.

Environmental Monitoring

Real-time environmental and power draw monitoring within IBX facilities

• Alerts & Alarms:
  Define alarms and how they notify users.
• Environmental Monitoring:
  Analyze real-time temperature and humidity data
• Power & Hierarchy:
  View power draw and power hierarchy data

Notifications & Communications

Coordinate, notify, and communicate with Equinix users.

• Message Center:
  Coordinate communications between Equinix users.
• Notifications:
  Deploy alerts to ECP users.
• Feed Subscriptions:
  Manage user subscriptions to event feeds.

Billing & Invoicing

Generate and analyze financial data from Equinix product and service usage.

• Finance:
  Access and Analyze Accounting Data